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Login and Password

Password lockout – Tracker

Posted on 6th June 2016 by Steve Ford

We have a new account lockout process on Wellbeing Tracker. After 8 failed login attempts within a 30 minute period, the email address used for login is locked out for 30 minutes. The user is informed that their account is locked on all subsequent login attempts during the 30 minute lockout. It also lets them know what time it will be unlocked. Between attempts 4 and 8 the user is asked t...
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Kiosk Password Resetting

Posted on 6th June 2016 by Steve Ford

A user’s password can be reset using our “lost account” page. This page asks for as much information as the user can provide about their account, from the following options: Name Email Address User / Employee Number This is applicable for clients who preferred a username to an email address for the account identifier Ethnicity Date of Birth Date of a health check yo...
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